(Anti-fraud reminder statement) :
In order to prevent fraud, card fraud and other illegal activities, our company will not notify consumers by phone to change payment methods or request re-transfer via ATM. Please do not follow the instructions on the phone to operate ATM payment to avoid being deceived. If you receive any suspicious information, please ignore it and call the police anti-fraud hotline 165 as soon as possible.
We value your shopping experience. According to consumer protection laws, consumers have a seven-day cooling-off period for goods. However, this cooling-off period is not a trial period. If you need to return or exchange a product, it must be in brand new condition (product body, accessories, inner and outer packaging). Products cannot be tried during the cooling-off period. If a product has been used and needs to be returned (except for defects in the product itself), you will be responsible for the cost of refurbishing the product or replacing any parts. When returning or exchanging goods, if the outer packaging is damaged, you will need to compensate for the cost of the outer packaging. If the product or original packaging has been opened, damaged, scratched, missing parts, soiled, or lost, it may affect your return rights.
No returns or exchanges: If the product has been opened and used (except for defects in the product itself), your return or exchange rights will be affected.
Products that are no longer in brand new condition, cannot be repackaged, have missing packaging or accessories, or are damaged themselves or their accessories cannot be returned or exchanged.
If you have requested a return before receiving the product, and the delivery person still delivers it to your address, please simply inform the delivery person that you have requested a return and refuse delivery.
If you receive a new product that is defective, damaged, does not meet specifications, or is missing parts, please call customer service within seven days of receiving the product to submit a return request and provide the reason for the return.
Delivery Information:
★ Service: Dedicated contact within 24 hours.
★ Instant: Consultation service provided.
How long will it take to receive my order? Normal shipping time is: Orders placed before 23:00 today will be shipped the following morning and you will receive your goods on the same day.
Delivery time may vary due to inclement weather or road closures. Please refer to the latest announcements for shipping times if shipment volume increases.
For any questions, please contact customer service: xcz72393@gmail.com. Working days: Monday to Friday, 09:30-17:30 (excluding weekends and public holidays). Customer service staff will reply to your email as soon as possible during working hours.
Disclaimer: This company reserves the right to refuse any refund application that fails to comply with the refund policy.
This refund policy may be updated or modified as needed. Please check regularly to ensure you are aware of the latest information.
The Company reserves the right to reject any application that fails to comply with the Refund Policy.
The Company may update or modify this Refund Policy as circumstances dictate. Please check back regularly to ensure you are aware of the latest information.
退換貨政策
防詐騙提醒 聲明啟事
為杜絕詐騙，盜刷等違法情事 本公司不會以電話通知消費者更改付款方式或要求以ATM重新轉帳，請勿依電話指示操作ATM付款，以免受騙上當。若接獲疑似情形，請不要理會，並盡速播打警方165反詐騙專線。
我們重視您的購物體驗，依據消費者保護法規定，消費者均享有七天商品猶豫期，但猶豫期並非試用期，若需退換貨必須保持商品全新狀態(商品主體、配件、內外包裝)。商品在猶豫期內不提供試用，若使用過需退貨(除了商品本身瑕疵)則要負擔商品整新費用或零配件更換費用。退換貨時，若外箱損毀需賠償外箱費用，如商品或原廠包裝經拆封、損毀、刮傷、缺件、汙損、遺失等，可能影響您的退貨權益。
無法退換貨 :
若拆封使用(除了商品本身瑕疵)則會影響退換貨權益。
商品已不是全新狀態，無法恢復包裝，包裝或配件遺失，商品本身或配件有損毀，皆無法退換貨。
若您在尚未收到商品前已申請退貨，而物流人員仍將商品配送至您的住所，請直接告知物流人員已申請退貨並拒收即可。
若您收到的新品有瑕疵、破損、規格不符或是零件短缺的狀況，請您於收到商品七天內致電客服提出申請，並提供退貨原因。
送貨資訊 :
★ 服務：24小時以內，專人聯繫。
★ 即時：提供諮詢服務。
訂購商品後需要多久的時間才可以收到商品 ?
常態的出貨時間為 : 今日下單( 23 : 00 )之前為結算，隔天淩晨發貨，當天即可收到貨品。
如因天候因素不佳或交通道路中斷之影響的情況下，送達商品有可能會變動。若出貨量增加，出貨時間，請依據最新消息之公告說明為准！
有任何問題也歡迎聯繫客服 : xcz72393@gmail.com
工作日：週一至週五 09:30-17:30(不含六日與國定假日)，客服人員于工作日上班時間內會儘快回覆信件
免責聲明Disclaimer
本公司保留拒絕任何未能遵守退款政策的申請的權利。
本公司可能會根據情況更新或修改此退款政策，請定期查看以確保您瞭解最新資訊。